Wednesday, 11 November 2015

Inventor 2016 R2 is now available to download

Inventor 2016 R2 is now available to download for subscription customers only.
To download this exciting update, you need to go to the "Autodesk Application Manager" on you PC. This can be found in the Windows 7 Taskbar.

Monday, 12 October 2015

Desktop Subscription (Rental) FAQs & Install help

So you've purchased a Desktop Subscription product & you want to get up and running as soon as possible?

Here are some tips:

  1. Ensure that your e-mail address does NOT include an apostrophe.
  2. Ensure that you are on the internet.
  3. If you are coming up to a renewal, ensure that you renew on time, otherwise it means a re-install of the software!
  4. If you are not the purchaser, ensure that you have an Autodesk Login created by the purchaser. See link below.
  5. Autodesk's preferred media delivery system is by download.

Single computer installation help link

Autodesk Login account creation link

Contact us at Envisage should you have any queries.

Thursday, 13 August 2015

Vault build numbers

Vault Build Numbers

In the Help>About and Server logs is reported the build number of the version of Vault Server used.
This can help sometimes for you to confirm what version of the software is actually being used if there is some misunderstanding or miscommunication with the servers Administrator.
For example if they are trying to log in Vault 2009 from a Vault 2010 client. Looking at the log files on the server can tell you what version they are actually using.
(Please note, Annual releases, Service Packs and Cumulative Hotfix are listed below. Individual Hotfixes which may or may not bump the build number, are not listed.)

Vault 2016 (RTM)
Vault 2015 R2 (SP1)
Vault 2015 R2 (RTM) Cumulative Hotfix 1
Vault 2015 R2 (RTM)
Vault 2015 (SP1) Cumulative Hotfix 2
Vault 2015 (SP1) Cumulative Hotfix 1
Vault 2015 (SP1)
Vault 2015 (RTM)
Vault 2014 Subscription Release 1 (SP2)
Vault 2014 Subscription Release 1 (SP1) Cumulative Hotfix 4
Vault 2014 Subscription Release 1 (SP1) Cumulative Hotfix 3
Vault 2014 Subscription Release 1 (SP1) Cumulative Hotfix 2
Vault 2014 Subscription Release 1 (SP1) Cumulative Hotfix 1
Vault 2014 Subscription Release 1 (SP1)
Vault 2014 Subscription Release 1  
Vault 2014 (SP3)
Vault 2014 (SP2) Cumulative Hotfix 3
Vault 2014 (SP2) Cumulative Hotfix 2
Vault 2014 (SP2) Cumulative Hotfix 1
Vault 2014 (SP2)
Vault 2014 (SP1)
Vault 2014 (RTM)        18.0.110.x
Vault 2013 (SP1 Update 2) (Displayed in Help>About incorrectly as Update 3)
Vault 2013 (SP1 Update 1) (Displayed in Help>About incorrectly as Update 2)
Vault 2013 (SP1)
Vault 2013 (RTM)
Vault 2012 (Update 3)
Vault 2012 (Update 2)
Vault 2012 (Update 1)     16.1.58
Vault 2012 (RTM)             16.0.56.X
Vault 2011 (Update 2)     15.2.66.X
Vault 2011 (Update 1)     15.1.58.X
Vault 2011 (RTM)             15.0.58.X
Vault 2010 (Update 2)     14.2.x.x
Vault 2010 (Update 1)     14.1.x.x
Vault 2010 (RTM)         14.0.63.x
Vault 2009 (RTM)         13.0.47.x
Vault 2008 (SP1)         12.1.145.x
Vault 2008 (RTM)         12.0.123.x

RTM = Release to Manufacturing, ie, no patches applied
SP = Service Pack

Thursday, 28 May 2015

Inventor 2016 update 1

Inventor 2016 update 1 is available!

Autodesk has released an update 1 for Inventor 2016.
This update applies to the following programs:
Autodesk® Inventor® Professional 2016
Autodesk® Inventor® 2016
Autodesk® Factory Design Suite Premium 2016
Autodesk® Factory Design Suite Ultimate 2016
Autodesk® Product Design Suite Premium 2016
Autodesk® Product Design Suite Ultimate 2016
There was a fairly short list of problems that are resolved by this update:
  • 31296, 45150: Center of Gravity becomes visible and cannot be turned off
  • 53079: Empty browser is visible on left of My Home at start up
  • 54816: Inserting identical component as AnyCAD associative reference inserts a completely different model
  • 59388: Unexpected exit when Right Mouse Button in new Presentation
  • 53221: Files saved in SolidWorks2015 SP2 cannot be openned
  • 59105: Unexpected exit on close if load Mesh add-in enabled
  • 60101: Unexpected Exit when users sync Point Cloud model to AutoCAD by Sync AutoCAD command in Factory Inventor
  • 56844: Edit section sketch not working properly
  • 53433: Unexpected exit on closing Inventor if Insert Catalog Part add-in loaded
  • 55190: Some unrelated sketches are blocked from inclusion in derived workflow
  • 60587: Unable to edit view orientation after disabling "Orient from base" or "Align to Base" option
  • 35674: Poor quality of embedded Excel table in drawing when save as PDF
  • 58768: Print Studio fails to launch when Windows Explorer is set to hide file extensions
  • 59300: Unnecessary memory consumption in flat pattern drawings
  • 56191: The preview of Mate and Flush constraints in Assemble command are mismatched
  • 56035: Unable to update style from library for materials and appearances after modifying
Please always review the readme for installation and uninstall procedures.

Friday, 20 March 2015

Inventor RESET Utility


You want to use Autodesk® Inventor™ Reset Utility to reset the local Inventor environment for a Windows® User Account. 
Damaged local user account settings can impair the normal operation of Autodesk Inventor. 

Common symptoms include:
  • Unable to export AutoCAD™ DWG 
  • Unable to launch add-In
  • Add-In commands are greyed in the ribbon
  • Dialog boxes do not appear after launching a command
  • Import/Export commands do not function
  • Program crashes when entering add-in workspace 


Note: It may be necessary to lower the User Account Control settings to the lowest level and temporarily disable any anti-virus software for the reset activity. 

To lower the User Account Control settings:
  1. Browse to Control Panel\All Control Panel Items\User Accounts.
  2. Select "Change User Account Control Settings."
  3. Move the slider to the lowest setting, "Never Notify."
  4. Select OK.
This process will remove all customizations done in the following areas:
  • Ribbon
  • Keyboard shortcuts
  • Marking menu
  • Application options
  • Current Autoload state for Inventor add-ins
  • Current state of Welcome Screen
  • Recently opened files
  • Vault Server login information

Friday, 13 March 2015

Autodesk ACCOUNT goes live

Autodesk Account

On March 13, Maintenance Subscription customers will access Autodesk Account—a new customer experience to easily access their products, services, and benefits.


FAQs here

Thursday, 5 February 2015

Inventor: Unable to Save As or Import DWG/DXF

Unable to Save As or Import DWG/DXF


Choosing Save as DWG or Save as DXF results in the following:
  • Clicking [Option…] button doesn’t open the dialog box.
  • Error message is shown when clicking [Save].
  • No file is generated.
User-added image 

Inventor is not fully registered.


  1. Press [Windows] key to open the Windows' start page. 
  2. Type cmd. Right-click Command Prompt and select "Run as administrator."

    User-added image
  1. On "Administrator: Command Prompt" window, type cd "c:\program files\autodesk\Inventor 2015\bin" > press Enter.
  2. Then type inventor /install > press Enter.
User-added image
  1. Wait for 1 minute. (Inventor will run in the background and then exit silently.)

Tuesday, 27 January 2015

AUTOCAD - Fixing corrupt user profiles

If Autocad runs ok in a different profile, you probably have a corrupted user profile and just need to back up any customizations, then do a reset.

Login using a good profile:

1. START>All Programs>Autodesk>AutoCAD 2015>Migrate custom settings>Export AutoCAD 2015 settings.
2. Click the EXPORT button.
3. In the Export custom settings dialog box, select a location to save the ZIP file created by the program.

Login using corrupt profile:

START>All Programs>Autodesk>AutoCAD <version> 2015>Reset Settings to Default

START>All Programs>Autodesk>AutoCAD 2015>Migrate custom settings>Import AutoCAD 2015 settings.
Point the program to the file you created previously.

That should restore functionality.

How to disable IPV6 in Windows

To fix possible Autodesk network licence issues, you may have to disable IPV6.

Follow this Microsoft link for details.

Clean uninstall of Autodesk software

Perform a clean uninstall of an Autodesk product that is crashing when started or displaying fatal or unrecoverable errors.
  1. First, uninstall the program through the Windows Control Panel.
  1. Then run the Microsoft Install/Uninstall Fixit utility and try to uninstall again:
    How to troubleshoot problems when you install or uninstall programs on a Windows-based computer
  2. If you are having licensing issues, you can remove the licensing storage file as well. If you are not dealing with licensing errors, removing this file may be unnecessary. Remove the Trusted Storage file (Licensing) located in these areas:
  • C:\ProgramData\FLEXnet\
  • C:\ProgramData\FLEXnet\
  1. Delete any residual Program Files from these locations:
  • C:\Program Files\Autodesk\
  • C:\ProgramData\Autodesk\
  • C:\Program Files (x86)\Autodesk\
  • C:\Users\All Users\Autodesk\
  • C:\Users\**YOUR USERID**\AppData\Roaming\Autodesk\
  • C:\Users\**YOUR USERID**\AppData\Local\Autodesk\
The program folders should be clearly named.
  1. Clean out your TEMP files:
    1. Click the Windows Start button.
    2. In the Run box type %TEMP% and press Enter
    3. Highlight and delete all files. Ignore any files in use

Monday, 26 January 2015

Autodesk Network Licence Options File


You would like to know how to control network license access using an options file with the FLEXnet® network license manager.


Note: This information applies to all network versions of Autodesk products.
Access to licenses is controlled with a FLEXnet options file that is configured with the settings you want to use. The options file is an optional component of the FLEXnet license management system and is not required for normal license operation.